Generic questions based on situations that could happen while working in retail. Not all cashier related questions, but customer service related as well. May relate to past experience or specific situations and how you handled them.

It starts with an online application, sometimes followed by a short 15–20 minute phone or video screen where a recruiter checks your availability, experience and communication skills. After that, you’ll have an in-person interview with the hiring manager covering customer service, teamwork and basic job capabilities, with questions like how you’d handle a price dispute or a short register drawer.