Thank you for sharing your interview experience with MJHS. While interviews can be uncomfortable for some, we do strive to to have you be as relaxed as possible. You are correct that many of our questions may not relate specifically to the position for which you are applying. We look for past performance at work or elsewhere to help us evaluate potential future performance. A Call Center Representative holds a pivitol role in our healthcare system as dealing with members can be very sensitive. I am sure you can appreciate that we want to move forward with the best candidates. Thank you again and I wish you good fortune in your career search.