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      Navy Federal Credit Union

      Azienda coinvolta

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      Ricerche correlate: Recensioni su Navy Federal Credit Union | Offerte di lavoro di Navy Federal Credit Union | Stipendi di Navy Federal Credit Union | Benefit di Navy Federal Credit Union
      Colloqui di Navy Federal Credit UnionColloqui per Member Service Representative presso Navy Federal Credit UnionColloquio di Navy Federal Credit Union


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      Colloquio per Member Service Representative

      10 ott 2017
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva

      Altre recensioni di colloqui per Member Service Representative presso Navy Federal Credit Union

      Colloquio per Member Service Representative

      10 apr 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Navy Federal Credit Union nel mese di set 2017

      Colloquio

      I got hired exactly a month after applying. The day after I applied I got an online assessment that was a simulation of customer service situations. A week after that I got a call for an in person interview. A week from that point I did an in person interview with the branch manager and assistant manager. It was very comfortable and extremely professional. They explained all the awesome benefits at the end of the interview and said they had more interviews to complete so it would be a couple weeks. A week later I got a call to come in for a meeting with the manager. The meeting was to make a job offer and I am supposed to start in two weeks. Do your research, I got complements for knowing a lot about the company.

      Domande di colloquio [6]

      Domanda 1

      What do you know about navy federal?
      Rispondi alla domanda

      Domanda 2

      Describe a time you had to deal with an arrogant customer.
      Rispondi alla domanda

      Domanda 3

      Describe a time you went above and beyond for a customer.
      Rispondi alla domanda

      Domanda 4

      What kind of qualities do you look for in your leaders?
      Rispondi alla domanda

      Domanda 5

      Why do you want to work for navy federal?
      Rispondi alla domanda

      Domanda 6

      Are you planning to take any vacations in the near future?
      Rispondi alla domanda

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Navy Federal Credit Union

      Colloquio

      The hiring process started with two online assessments, followed by a phone screening interview from one of the recruiters (The gap between these two events was almost a month). After completing those, I moved to an in-person interview with a panel of two people. The interviewers asked behavioral questions, taking detailed notes throughout the session. They mentioned that the timeline for a decision might "take too long". However, it has now been over a month since my interview without any further communication. Despite my portal status still showing as 'Interviewing,' I haven't received a call or email update. While the initial stages were well-organized, the lack of follow-through after the in-person stage is kind of worrisome.

      Colloquio per Member Service Representative

      27 feb 2026
      Dipendente anonimo
      Offerta accettata
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Navy Federal Credit Union

      Colloquio

      It was a group interview with two supervisors and a team lead, mostly interacted with hr dept. hr specialist fumbled entire process including pay and location I was to be working.

      Domande di colloquio [1]

      Domanda 1

      How did you handle a difficult situation?
      Rispondi alla domanda

      Colloquio per Member Services Representative

      9 lug 2025
      Dipendente anonimo
      Pensacola, FL
      Offerta accettata
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Navy Federal Credit Union (Pensacola, FL)

      Colloquio

      it was overall a standard interview process. nothing too extreme, they were friendly during the interview. received the offer not too long after the interview. I would recommend the company to anyone looking for a job.

      Domande di colloquio [1]

      Domanda 1

      What is your background related to customer service?
      Rispondi alla domanda