Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Navy Federal Credit Union (Winchester, VA) nel mese di mag 2017
Colloquio
Supervisors use behavior based interview questions to see if you are a culture fit. They really like answers using the STAR technique - Situation Task Action Result. Reading between the lines of the questions, it felt I was being asked if someone does an angry rant for 15 minutes at me, will I balk, or will I just sit and listen and then empathize. In short, they want to know if you will be an empathic, professional, friendly, and helpful customer service rep.
Domande di colloquio [1]
Domanda 1
Tell me about a time when your boss / someone at your workplace disagreed with you or wanted to go a different direction.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Navy Federal Credit Union
Colloquio
The hiring process started with two online assessments, followed by a phone screening interview from one of the recruiters (The gap between these two events was almost a month). After completing those, I moved to an in-person interview with a panel of two people. The interviewers asked behavioral questions, taking detailed notes throughout the session. They mentioned that the timeline for a decision might "take too long". However, it has now been over a month since my interview without any further communication. Despite my portal status still showing as 'Interviewing,' I haven't received a call or email update. While the initial stages were well-organized, the lack of follow-through after the in-person stage is kind of worrisome.
Ho sostenuto un colloquio presso Navy Federal Credit Union
Colloquio
It was a group interview with two supervisors and a team lead, mostly interacted with hr dept. hr specialist fumbled entire process including pay and location I was to be working.
Ho sostenuto un colloquio presso Navy Federal Credit Union (Pensacola, FL)
Colloquio
it was overall a standard interview process. nothing too extreme, they were friendly during the interview. received the offer not too long after the interview. I would recommend the company to anyone looking for a job.
Domande di colloquio [1]
Domanda 1
What is your background related to customer service?