Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso OneFamily (Brighton, Inghilterra) nel mese di mag 2021
Colloquio
Very general questions about what experience you have and how you would deal with situations/complaints. There was also a team building exercise. Overall it was quite a nice interview process.
Domande di colloquio [1]
Domanda 1
about your experience How you would deal with customers on the phone Complaints
Ho sostenuto un colloquio presso OneFamily (Brighton, Inghilterra)
Colloquio
Good,a clear and thorough process, which was supportive.
The interview lasted around 15 minutes. They asked clear questions and made notes of the answers which I gave to them. One Family
Domande di colloquio [1]
Domanda 1
Tell me about a time you went above and beyond for a customer.
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso OneFamily
Colloquio
Interview was in two parts, first part was general talking about my experience and about the job, second part was 'competency test', I was asked questions/scenarios. Lasted about 45 minutes. Was told I would hear back the next week, did not hear anything, sent an email, no reply.
edit: a few hours after posting this review I finally got a reply saying I did not get the job
Domande di colloquio [1]
Domanda 1
1. Describe a time you had to deal with a difficult customer 2. Describe a time you over-achieved.