We are sorry to hear this about your experience. Whether your application came through a recruiter or directly, our 4 step-process (across a total period of 2 weeks) is always clearly communicated in advance. We take recruitment seriously and see it as an opportunity for both parties to get to know each other. Regardless of whether or not we make an offer, we provide feedback to our recruiters. If that wasn't discussed with you, please feel free to contact us directly and we'll be happy to provide. We wish you all the best on your recruitment journey.