Our interview process at Priority is definitely extensive. We are always very keen to make sure we have both a cultural fit and also determine the skills level of the applicant matched against the role. As a very diverse culture with our staff located across 7 countries, there is the added layer to make sure anyone joining the team will respect and adhere to our Diversity and inclusion policy and framework. Having said that - we do try very hard to keep the interview process tight and not lose time and obviously apologise if it seems a bit long. When a candidate is a mismatch for the role, we take the blame on ourselves and as with everything we do, the goal is to provide a working environment for the right talent to stay with us and grow as professionals. This applies across all our teams from the content writers to the client servicing teams and our amazing headquarters team of admin and support.