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      Colloqui di Ramp Colloqui per Customer Experience Agent presso Ramp Colloquio di Ramp


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      Colloquio per Customer Experience Agent

      1 mag 2024
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa

      Altre recensioni di colloqui per Customer Experience Agent presso Ramp

      Colloquio per Customer Experience Agent

      26 giu 2026
      Candidato anonimo a colloquio
      New York, NY
      Nessuna offerta
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Ramp nel mese di apr 2024

      Colloquio

      This was the most impersonal interview experience I've ever had. I answered a few paragraph length responses to questions just to apply. About a week after applying, I received an invite for a 6-question self interview recording myself answering questions. A few days after completing the self interview, I received an invite to do a one hour timed "business case interview" which entails you responding to 3 real email ticket examples for Ramp support. These are 3-part questions per email. To schedule this business case interview, I had to select 14 days of availability out of 15 days to choose from. After selecting the dates, I didn't receive a confirmation but a few days later, I received an email instructing me to start the business case and I had 1 hour to complete it (from the time the email was sent). I'm glad I was by my computer - started a few minutes late but knocked it out right away. I replied to the person who sent the business case interview assignment after completing it and received an out of office response. This must've meant that person scheduled the email to be sent to me while they are out of office and never sent me a confirmation email beforehand to be expecting this interview at a certain time or date. A few days after completing this business case (took 1 hour), I received a canned rejection response with no feedback to provide. During this entire process, I never had the opportunity to speak to a person or ask any of my questions. A very one-sided interview process and would not recommend. I believe the interview process should not be a one-way street.

      Domande di colloquio [1]

      Domanda 1

      - Why Ramp? - Several situational questions (tell me about a time, difficult customer, improved a process, feedback received, etc).
      Rispondi alla domanda
      4
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Ramp (New York, NY)

      Colloquio

      After applying, got an automatic email reply with links to complete two separate initial AI screenings. One was a timed assessment and the other was an AI interview. The AI interview let's you record your answer to questions twice which was nice and the assessment was fairly straightforward but also open-ended. Use time accordingly. 30 minutes total.

      Domande di colloquio [1]

      Domanda 1

      If you could use one AI tool to improve your process as a Customer Experience Agent (job description provided], what would it be and how would you use it?
      Rispondi alla domanda

      Colloquio per Customer Experience Agent

      23 giu 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Ramp

      Colloquio

      Applied first. Then got an acknowledge email. But then, I got confused because they sent a recording interview, a test and an online interview. Did not know if I had to finish the others before the online interview. But well.

      Domande di colloquio [1]

      Domanda 1

      Simple HR questions. Tell me more about you. Your past experiences, etc.
      Rispondi alla domanda

      Colloquio per Customer Experience Agent

      5 mar 2026
      Candidato anonimo a colloquio
      Miami, FL
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Ramp (Miami, FL) nel mese di gen 2026

      Colloquio

      I Applied online, you have to ensure you have an updated resume to pass the AI screening. Then had a virtual recorded interview with pre-recorded questions. There was no interviewer, just questions that were shown to be answered within a certain time frame. Then another written timed interview, then phone interview

      Domande di colloquio [1]

      Domanda 1

      It was scenario based questions asking how you would handle typical difficult customer scenarios or how you would handle a situation in which the company was at fault
      Rispondi alla domanda