Very professional. Very quick with responses and process. You first have a phone interview with a recruiter. If all goes well she will contact you very soon to coordinate a one and one interview in person. They will contact you day after day to coordinate a schedule for an interview. You will meet for half an hour with each person you are interviewing for (managers). If that goes well you will meet with the directors of the dept. most likely by VCC since their main office is in Boston.