We regret and apologize for your negative experience with the phone screen process. We were going through a transition period and while we recognize it doesn't negate your experience, we have hopefully moved past candidates no longer receiving a personal touch and follow through from our Talent Acquisition Team. Thank you for your honest feedback. It is our sincere hope that should an appropriate position arise in the future, you will apply again and allow us the opportunity to redeem ourselves. Thanks, -The Talent Acquisition Team