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      Santander

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      Colloqui di SantanderColloqui per Fraud Analyst presso SantanderColloquio di Santander


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      Colloquio per Fraud Analyst

      15 mag 2023
      Candidato anonimo a colloquio
      Glasgow, Scozia
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Santander (Glasgow, Scozia) nel mese di apr 2023

      Colloquio

      Not disability friendly! Completed a form and then was contacted by someone from HR for basic questions and then received an email with a possible interview time. I had marked myself an neurodivergent on my application but was not contacted about this. I sometimes need clarification regarding interview questions but didn't ask for this as an accommodation as I've never had an interview before that didn't allow questions. During the interview, when I asked for clarification, the interviewer repeated the questions slowly like I was an idiot. I explained it was clarification I needed but I was told this isn't allowed. When I tried to clarify another question, he repeated it again slowly. The interviewer didn't give me enough time to ask all of my own questions at the end and I had to interrupt him to ask if there were any concerns about my application but I was told this was not allowed. I've never had this before either. I sent an email following the interview explaining why I had struggled in the interview but received no reply. I got email feedback that said I should have used STAR but the interviewer had told me not to use STAR after I did for the first question! When I asked HR if my follow-up email had been forwarded to the hiring manager, I received no reply. I then got a call from the hiring manager who hadn't seen my email and didn't know I was neurodivergent. They said the reason asking if the interviewer has any concerns isn't allowed is because the interviewer wouldn't remember?! And that somehow coming back to a question 5 mins later would mean that everyone could have the perfect answer?!There's a deep irony that an interview for a job that involves asking questions and clarifying information would be so hostile towards a candidate trying to use these skills. Do better Santander. It's a job interview, not a hostage interrogation.

      Domande di colloquio [1]

      Domanda 1

      Can you tell us about your experience in fraud support?
      Rispondi alla domanda