applied via online application with 5 competencies (1000 words each), heard back within 2 weeks and invited to interview. Interview was based in Birmingham and was for a large recruitment drive. Really friendly atmosphere, was running slightly late but had somewhere to sit and offered a drink. Interview was split into 3 parts: 1. written assessment : this was do in the room with other applicants. You where given 30 minutes. Shaw Trust where very accommodating of my reasonable adjustments because of a disability. The assessment consistent of a scenario regarding a client and their barriers to employments. the applicant had to write a number of personal goals, action points for the clients as well as identify what employability support they need and what additional support/referral you may do. 2. Role play : this lasted 15 minutes and was timed, a interviewer acted the client while the other wrote notes. the interview read a script at the beginning for context. this was very relaxed 3. formal interview: the interview consisted of 7 questions asked by the panel of 2, this again was quite relaxed and informal with added general conversation. All the questions asked where based around (if not the same) as the competencies on the initial application form.