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      Colloqui di Shoezoo.comColloqui per Customer Service Representative presso Shoezoo.comColloquio di Shoezoo.com


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      Colloquio per Customer Service Representative

      23 ott 2015
      Candidato anonimo a colloquio
      Carson, CA
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Shoezoo.com (Carson, CA) nel mese di ago 2015

      Colloquio

      I applied online. Was called about 2 weeks after. Received a call on a Friday but no vmail. Received a second call the following week. Answered and set up an appointment for a face to face. The manager emailed me the company address information. When I arrived, I was disappointment to learn that the job description was not as advertised. This was a warehouse position and not a customer service position. After learning that, I was hesitant about this company. This position didn't seem like it was a full time position but a seasonal one. Manager told me they already had 6 customer service reps and I was the "help" working in the warehouse mainly. The manger explained that they needed the help for the holiday season. Yes! I did ask, "What's the reason for this position opening up" because I suspected she wasn't being honest. Luckily I didn't hear back from her and I did not email for a follow up. A total waste of time.

      Domande di colloquio [1]

      Domanda 1

      Asked about my recent job experience, she wanted examples and detail by detail about all the processes in customer service. She didn't seem to get what I previously did in the beginning, even though I explained it to her several times. Also asked about ALL the systems and software I worked in the past.
      Rispondi alla domanda