Thank you for taking the time to share your experience, and we're genuinely sorry to hear it fell short of what you expected (and deserved). That’s not how we want anyone to feel when engaging with Skyscanner. You’re right — being left in the dark after a scheduled interview isn’t acceptable, and we completely understand how frustrating and disappointing that must have been, especially when you were so excited about the opportunity. We’re proud of the culture we’re building here, and we know that candidate experience is a huge part of that. In this instance, we clearly missed the mark. We’re actively looking into what happened so we can learn from it — and make sure it doesn’t happen again. Feedback like yours helps us do better, so thank you again for speaking up. We hope you’ll consider reconnecting with us in the future. We’d love the chance to make a better impression.