The interview process was 3 steps, fully async, and involved zero human interaction throughout an entire month. Oddly enough, I liked that — it matched their whole "no Slack, no meetings, just deep work" vibe. Step 1: Four writing samples responding to customer tickets. Step 2: A mini-essay collection about my experience and availability. Step 3: A paid trial task — 16+ hours solving import/export challenges and creating a polished YouTube tutorial of one of their plugins. Here's the twist: after I completed all of that, they told me I was out of the running... because I don’t code in PHP. Which I’d mentioned **in Step 1**. If PHP was a hard requirement, they could’ve saved us both some time (and me 30+ hours of work, of which only 16 were paid) by saying so upfront. Instead, they dangled a low-paid ($30/hour), flexible support role while quietly expecting dev-level PHP knowledge **and influencer-level video content for their social media**. Nice tools, but the hiring process? Not quite as smart as the software.