3d
Thank you for taking the time to share this, and we're sorry — this experience fell far below the standard we hold ourselves to.
You deserved a straightforward, respectful process. What you got was missed meetings, a misdirected rejection email, and silence when you followed up. None of that is acceptable, and we take full responsibility.
We've used this as a direct prompt to tighten our hiring process — clearer ownership of each step, personal communication at key decision points, and no reliance on automation where a real response is owed.
We genuinely appreciate the candor. It made us better.