The hiring process was slight difficult throughout. After applying for the vacancy, an online assessment was emailed, which included numeracy skills tests, some verbal questions and competency style questions. These should take about 45 minutes so it's handy to have pen and paper ready, especially for the numeracy test. A couple of days I was invited to a telephone interview, which i booked online that was suitable for me. The phone interview was about 10 minutes long and was general questions on why you was to work for the company, as well as go through some information about how you did. I then passed this, and was invited to a further interview with the store I applied in, which was scheduled for a few days time. I was taken to an office where it first started with 25 minutes of reading information with regards to a role play which was part of the interview. Ensure you take notes about the different offers and mobiles that they provide which will make it easiest for the case study. After the role play, I was asked questions on about myself, whether I have challenged anyone's way of thinking etc.. I personally thought the interview went bad, however fortunately I received a phone call the next day that I passed the interview and would like to offer me the position!