The overall process took me 9 weeks. I had 3 separate interviews, not including a phone screen interview The first was with the Area Sales Manager, and two District Sales Managers, the second with a District Sales Manager and Key Account Manager and the third with the Director of Sales. All of the interviews had the same basic format: First they went through my resume and asked me to share some of the highlights of the various places I worked before. Next, they asked me a series of STAR format questions: 1. Name a time you had to deal with an angry customer 2. Name a time you had to make a difficult decision 3. Name a time you made a sale 4. Name a time you had an issue with a coworker 5. Name a time you had to overcome a language barrier After these questions, they gave me a story with information and I was supposed to role play with them. You can make up whatever you want as you go along and they mainly want to see how creative you can be. In one of the interviews, the role play was that I am a sales rep trying to convince a high school to take in Coke products exclusively and place fountain or vending machines. Also negotiate branding visibility and funds. ( Be prepared for "we don't want the students drinking soda", " we don't want free advertising for Coke", "we don't want the trash from bottles on campus" etc.) Your responses can be to suggest venders with all water and juice or venders with a timer so they can buy soda after school, to place a vender in only the teachers lounge or recreational areas, Placing fountain machines with powerade, vitamin water and tea instead of sodas, donating recycle bins, donating money for a new scoreboard or band uniforms to get them to drop the competitor, etc. In the last two interviews I got another role play. It was a sales rep trying to convince a beach shack owner to take in his sunscreen, and place it at eye level on the shelves and also place a small rack near the register for travel size sunscreen. (Be prepared for "why should we market your sunscreen?" "it's just easier for me to leave it up high on the shelves" and "the big bottles are cheaper for me to buy so why sell the travel size?"). Your responses can be to offer merchandising support where your merchandisers will visit weekly to reset the shelves, offer special pricing on the travel size because the owner has multiple locations, free racks to display the travel size bottles and to show a business plan to show how it will increase his sales and make more money. Explain that tourists visiting the beach just need a little sunscreen not a huge bottle, etc. At the end of the role play, they'll ask if you have any questions. This is a good opportunity for you to show that you've done your research about the position. good luck!