Ho sostenuto un colloquio presso The National Trust
Colloquio
A 20 minute interview with 2 managers. Standard interview questions, examples of good customer service, what would you do in this scenario etc . Helped to have done research on The National Trust. Quite relaxed overall.
Domande di colloquio [1]
Domanda 1
If someone came and told you the pay machine in the car park wasn’t working what would you do?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso The National Trust
Colloquio
Interview with 2 staff members, quite standard really. They made me feel very comfortable. Questions were based around customer service and what I knew about the company. It lasted about 30 minutes and they offered me the job the next day.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso The National Trust (Winchester, Inghilterra) nel mese di giu 2022
Colloquio
A lengthy interview, but very friendly staff.
I sat with two members of the management team and they each took turns asking me questions. Common questions such as 'Describe a situation where you dealt with a difficult customer'
The hardest question was 'in one minute sell me a pitch on your favourite site and why I should visit' I chose Corfe Castle and described some of its history, it didn't have to be a national trust site.
Domande di colloquio [1]
Domanda 1
Q: Describe a time you dealt with a difficult customer
Q: In one minute, give me a pitch convincing me to visit one of your favourite places