Applied on their website, they replied within 5 days asking for my availability for an interview. Spoke to an HR woman from Zappos, she wasn't part of the team that was hiring for the position. She placed a huge emphasis on culture. Here are the questions I remember: * What do you know about Zappos? Have you seen our site? What do you think of our site? * Are you familiar with the Zappos values? I've read Delivering Happiness so I was able to answer some of the values * Are you okay with spending your first month at Zappos in our call center? Why do you think we make new hires do this? * Are you okay with spending some time around Christmas season in the call center to help out? * On a scale from 1 to 10, rate your proficiency with the following languages * On a scale from 1 to 10, how weird are you and why?