First interview included a computerized skills test and a face-to-face interview, mostly behavioral questions. The second interview was conducted with the hiring manager who asked many personal questions that I found odd but not overly intrusive. I was then conducted on a tour of the facility (lunchrooms, etc) and sat with a working CSR for about half an hour. Be VERY careful how you answer the question "are you willing to relocate?". I was given feedback that because I was not willing to work in China or Abu Dhabi (!), my application had been rejected. As CSR is a relatively low-level position, and it was in the Atlanta, GA area, I find this reason for rejection to be less than candid. It left me with a negative impression of the company. I can handle not being the best candidate. I do not like being given feedback of questionable truthfulness.

The interviewer was not so nice. Was very anti international people and was specific about if you live in germany you should know german (be fluent). So we ended the interview 30 mins earlier