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      Travelers

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      Ricerche correlate: Recensioni su Travelers | Offerte di lavoro di Travelers | Stipendi di Travelers | Benefit di Travelers
      Colloqui di TravelersColloqui per Customer Service Representative presso TravelersColloquio di Travelers


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      Colloquio per Customer Service Representative

      28 mar 2016
      Dipendente anonimo
      Oakville, ON
      Offerta accettata
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Travelers (Oakville, ON) nel mese di set 2015

      Colloquio

      The Process was time-consuming mostly due to their background checks. Initially, you go through a phone pre-screen type of interview. If successful, you are then scheduled for a one on one interview with one of the department managers. If successful there, you are then scheduled for a final interview with the director. Each interview lasts between 45 minutes to an hour. The worst part of the interview process is the background check if they decide to move forward with you. They advised it would take 2 weeks but can last up to 3 & it's often you doing all the legwork & not them. They also focused their attention on validating salaries of previous employers which quite frankly is none of their business.

      Domande di colloquio [1]

      Domanda 1

      Typical Customer Service Type Questions (i.e. 'Name A Difficult Situation You Were Tasked With & How You Resolved It.').
      Rispondi alla domanda

      Altre recensioni di colloqui per Customer Service Representative presso Travelers

      Colloquio per Customer Service Representative

      4 feb 2026
      Candidato anonimo a colloquio
      Hartford, CT
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Travelers (Hartford, CT)

      Colloquio

      Phone interview went well was not too intricate but also asked a lot of questions that didn’t necessarily relate to the role as I would have thought they should have

      Domande di colloquio [1]

      Domanda 1

      What my favorite part about my last job was
      Rispondi alla domanda
      avatar
      Risposta di Travelers
      4mo
      Thank you for taking the time to share your experience with us. We appreciate your feedback regarding your phone interview and the relevance of the questions you received.

      Colloquio per Customer Service Representative

      27 giu 2025
      Candidato anonimo a colloquio
      Houston, TX
      Offerta rifiutata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Travelers (Houston, TX)

      Colloquio

      The first interview provided a lot of valuable information about the position and company. During the second interview, I gained deeper insights into the organization and appreciated the opportunity to meet the division manager.

      Domande di colloquio [1]

      Domanda 1

      Can you describe a time you turned an unhappy customer into a satisfied one?
      Rispondi alla domanda

      Colloquio per Customer Service Representative (CSR)

      15 gen 2025
      Candidato anonimo a colloquio
      Knoxville, TN
      Nessuna offerta
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Travelers (Knoxville, TN) nel mese di gen 2025

      Colloquio

      I got an interview setup with a recruiter who broke up a 40 minute call into 2 sections. 1st half was for going over the role and actually asking YOU what do you know about travelers and why are you interested in the position? She also went over my resume with me and asked for highlights/summaries of what I did and why I left. The second half of the role was the infamous behavioral interview. which was okay, I'll put the questions down below

      Domande di colloquio [5]

      Domanda 1

      What do you know about Travelers Insurance ?
      Rispondi alla domanda

      Domanda 2

      Why do you want to work for Travelers?
      Rispondi alla domanda

      Domanda 3

      Tell me about a time you had a challenging time with a customer and what you did to resolve it?
      Rispondi alla domanda

      Domanda 4

      Tell me about a time you had to execute a certain action without supervisor approval and why you did / how you did it
      Rispondi alla domanda

      Domanda 5

      What would your supervisor recognize as your strengths and why / weaknesses and why?
      Rispondi alla domanda
      3