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      Colloquio per Mortgage Servicing Specialist

      5 mar 2018
      Candidato anonimo a colloquio
      Tampa, FL
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura tramite un selezionatore. Ho sostenuto un colloquio presso USAA (Tampa, FL) nel mese di feb 2018

      Colloquio

      This position was through Peyton Resource Group. I had communicated via phone and email regularly with a recruiter from Peyton Resource Group. The recruiter told me the position would start March 26. I told her I had a vacation April 3-9, which is a week after the start date. She said she it shouldn't be an issue but would make sure this was ok. I emailed her a couple days later and she told me I was still good to interview. She gave me a thorough description of the job and questions that were to be discussed during the interview. Well, the interview started with questions about sales experience and getting sales. This was not a sales position and I was not prepared to answer questions about my selling abilities. I spent a lot of time planning to discuss how my previous experience relates to this position and I had prepared answers to the questions provided by the recruiter. After the sales questions I was asked if I had any conflicts with training from March 26-Mid April. I told the interviewer about my planned vacation. He said it would be a problem to miss that training time. He didn't even try to come up with a compromise. I told him that I had already told this to the recruiter. USAA has shown me that they have poor communication and no respect for others time. On top of all the planning I put in, I drove 45 minutes one way to their office and had to take a day off from my current job without pay. I am very disappointed with USAA. I expected better from them.

      Domande di colloquio [1]

      Domanda 1

      If a member mentions they want to get their mortgage elsewhere how would you handle it?
      Rispondi alla domanda