Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso United Airlines (San Antonio, TX) nel mese di set 2022
Colloquio
First interview was virtual with 5-6 behavioral questions using the STAR technique, very nice lady interviewed. Next step after being told that I would be recommended for the next step was a meet and greet at the airport .
Domande di colloquio [1]
Domanda 1
Tell me about a time you dealt with a Difficult customer. You had a customer that speaks a different language , how did you communicate. A Time when you had a task and encountered a challenge. A situation when a colleague was frustrated. A time when you had to finish a task safely with no clear instructions.A time customer asked for your assistance.
Ho presentato la mia candidatura di persona. Ho sostenuto un colloquio presso United Airlines (Austin, TX) nel mese di nov 2025
Colloquio
The interview process was shortened to four questions, as two questions asked the same thing but were worded differently. The two interviewers who were supposed to attend did not, so I was interviewed by one man who asked the questions and wrote down my answers about how my experiences could apply to the role.
Domande di colloquio [1]
Domanda 1
Tell me about a time when you had to help with one team member who was struggling, and what steps you took to address it.
Ho sostenuto un colloquio presso United Airlines (Sterling, VA)
Colloquio
asked six situational questions in person, wrote down your entire response in a packet. interviewer chose the questions from a list from each page. was sent to interview in separate room after brief presentation
Domande di colloquio [1]
Domanda 1
give an example of when you went out of your way to help a customer
Ho sostenuto un colloquio presso United Airlines (Los Angeles, CA)
Colloquio
hired on site. start date a month after offered the job. must pass a drug test and background check. questions asked were basic vustimer service questions . They were looking for you to answer questions with star method
Domande di colloquio [1]
Domanda 1
Tell me about a time you went over and beyond for a customer.