The interview were basically questions regarding your character based on different scenarios, such as; how did you handle a difficult customer situation. All of the questions were based on your experience from previous jobs. The questions weren't hard if you are able to articulate. The on thing they look for is cut and dry answers. They don't want long drawn out answers.

I applied online and was contacted by a recruiter the next day. She basically told me about the job specifics and asked a few questions regarding the job qualifications. Afterwards, she gave me the option to do either a phone interview or a digital interview. I chose to do the digital interview, which basically was a one-way video interview where they asked me 4 different questions. At the start of each question, they give you 30 seconds to prepare your answer and then it starts recording you for up to 3 minutes. They let you practice with practice questions beforehand to get you used to the process. You can do the digital interview on your own time, which was convenient. You just have to complete it within 48 hours. The next day, I was contacted by the same recruiter who said I passed the digital interview and wanted to schedule a brief phone interview with another recruiter. This interview is fairly simple. They ask you about the different positions that you have held within the last 7 years... How much you were making, your primary responsibilities, etc. If they feel you are qualified, they will call you back to schedule a face to face interview with the hiring manager. The recruiter ended up calling me 2 hours after I finished the phone interview to schedule my face to face for the following Monday. I went to the office building for my face to face interview. Be sure to arrive at least 15 minutes early, dress professionally, bring copies of your resume and make sure you ask for the hiring manager by name! I had my interview, which was also fairly simple. The hiring manager went over the job specifics again, what was expected, and then asked me a few questions such as why I wanted to work there, what my career aspirations are, etc. At the end of the interview, I asked him a few questions. Be sure to have your questions prepared beforehand. Do your research on UHG and ask intelligent questions! He told me he thought I was a good fit and said that he would talk to the recruiter regarding his feedback. I was told to expect something within the next week or so. Two days later, I got a phone call offering me the job! I am currently awaiting the background check and drug test. Overall, it was a very good experience! Very professional, efficient and easy. Recruiters were very helpful in the process and made it an overall pleasant experience. Good luck!!!