I applied online and then was immediately sent an email to complete assessments. I completed the tests and did not hear back for about two months, at which time a recruiter emailed me to ask me when I would be available for an over the phone interview. The phone interview was extremely pleasant and it felt like a conversation with someone who truly wanted me to have an understanding of the company and to gauge whether I would be a good fit. The next day, I received an email to proceed to the next step which was a video interview on Adobe Connect. The interview included two members of the management team, and again, was quite enjoyable as the interviewers made me feel extremely comfortable. At the end, they had me to a mock call. They advised me at the end that I would hear by the end of the week if I received an offer. One thing that sets this company apart from many others that hire remote workers is that they actually take the time to call you and discuss next steps and give you the job offer. I found the entire process to be a very positive experience.

Initial phone screen with HR Representative who lined me up for an interview with the call center. This was followed by an in person interview with two members of management.