Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Utility Warehouse (Londra, Inghilterra) nel mese di mar 2016
Colloquio
1-on-1 interview with 3 managers of the department,
Group interaction interview
Competency exam
It was a whole day interview, filled with group activities/role play
1-on-1 interview role play with scenarios with customers calling in, and examining how you would solve issue.
They look for phone manner, quick thinking