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      Ricerche correlate: Recensioni su Verizon | Offerte di lavoro di Verizon | Stipendi di Verizon | Benefit di Verizon
      Colloqui di VerizonColloqui per Fiber Customer Support Analyst presso VerizonColloquio di Verizon


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      Colloquio per Fiber Customer Support Analyst

      11 apr 2014
      Candidato anonimo a colloquio
      Newport News, VA
      Nessuna offerta
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Verizon (Newport News, VA) nel mese di apr 2014

      Colloquio

      I applied online and in two weeks I got a email about signing up for some initial testing. The first test was like the SAT or an IQ test. There is also a personality test that's within it. Then if you pass that you take a computer knowledge test, which has questions similar to the A+ exam. Then I was called the next day to set up a "structured interview", which was basically a face-to-face interview. They told me a recruiter would call me, but they never did. The structured interview involved two people reading questions out of a booklet and writting down your answers. They then score your answers to determine if you pass.

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time a customer was angry, how you handled it and what the result.
      Rispondi alla domanda
      2

      Altre recensioni di colloqui per Fiber Customer Support Analyst presso Verizon

      Colloquio per Fiber Customer Support Analyst

      1 dic 2020
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Verizon

      Colloquio

      It was a virtual testing and interview process and it went very smooth for me. Most of the communication was via email and culminated in a virtual interview with a supervisor and a manager.

      Domande di colloquio [1]

      Domanda 1

      Something difficult I’ve dealt with in previous jobs
      Rispondi alla domanda

      Colloquio per Fiber Customer Support Analyst

      25 feb 2020
      Dipendente anonimo
      Silver Spring, MD
      Offerta accettata
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 3 mesi. Ho sostenuto un colloquio presso Verizon (Silver Spring, MD) nel mese di nov 2019

      Colloquio

      A little clunky, but the actual interview with the recruiter was not bad. No specific, technical questions about the job itself, which would have been helpful to both interviewer and interviewee. Once it was handed off to HR, it went off the rails. She was rushed, very much bothered, curt, condescending and even mildly sarcastic. She begrudgingly answered my questions, but after the offer letter was issued, she refused to answer basic questions about benefits, leave, or other HR-specific questions she could've easily answered. Her response, if any, was incomplete, incorrect, or she passed the buck.

      Domande di colloquio [1]

      Domanda 1

      What percentage of your current job is troubleshooting?
      1 risposta

      Colloquio per Fiber Customer Support Analyst

      22 mag 2017
      Dipendente anonimo
      Syracuse, NY
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Verizon (Syracuse, NY) nel mese di mar 2017

      Colloquio

      Typical Situational based questions, where you had to put yourself into a situation and explain in detail how you handled the situation, including the outcome. They also do a tour as part of their interview. I had a two person panel, consisting of one of the Center Managers and one of the Technical Supervisors.

      Domande di colloquio [1]

      Domanda 1

      You have a customer who called in, upset about their dispatching being cancelled because of severe weather in the area
      1 risposta