I applied online, within a week i was told to do a video interview via an app, i was asked 5 questions, 2 days later i was told to prepare for a face-to-face interview which consisted of a presentation, role-play and verbal interview, i was told 2 days later i had passed the interview stages and was told i'd receive a call on the following monday after they had communicated to the store manager in my area and then they'd formally offer me the job, it's been 2-3 days since the monday they told me i'd receive a call, i've tried calling them directly and it has been put through to answer phone, i'm still hopeful but it's clearly going nowhere.