I would say my greatest weakness is my writing skills. I’ve always been a technical, math person. I like crunching numbers. But when it comes to words I get tongue-tied and forget the rules. I’ve started using Grammar apps to make sure my emails are correct. The app gives the activity a tech feel, which makes the whole thing more comfortable for me as well.

The interview process was clear and well-organized. It started with an online application, followed by a short phone screening to check my communication skills and background. After that, there was a face-to-face interview with HR and the team leader. They asked about my previous experience in customer service and tested how I handle difficult customers. The interviewers were friendly and made me feel comfortable during the discussion.