The interview process was well structured and conversational. It started with an initial HR screen focused on background and mutual fit, followed by a series of discussions with leaders in Customer Success and Professional Services. Each interviewer clearly explained their role and how it related to the position. The conversations went beyond surface questions and explored practical experience with enterprise AI delivery, RAG systems, and customer engagement. Each discussion felt collaborative, like working through real scenarios together. Communication from HR and the hiring team was timely, transparent, and professional from start to finish.