I originally applied for another position. I got an email a week later asking me to set up a time for a phone screen. The earliest available time was two weeks later. I thought that was odd but I signed up for the earliest date. The phone screen was short - about 15 minutes - and within a few days I heard back saying they hired someone else. Makes sense, since I wasn't interviewed until 3 weeks after I applied. The hiring manager I spoke with was friendly and she referred me to the Menu Quality role. I did another phone screen with her, then a phone interview with the department supervisor a couple days later. Afterward, I was sent an editing skills test. Then they asked me to come in for a proper interview. The interview itself was 2 hours long - a red flag already. Four stages, the first being a culture fit with other members of the team, then one with the supervisor, then shadowing someone, and then finally with the department head. It was evident that some of the people who interviewed me were inexperienced. I was asked the same questions in each stage. Very repetitive and honestly time-wasting for a 2-hour long interview. I left and was told I'd hear back soon. The next week, I was told I would find out in a week due to the holidays. Understandable. After the holidays, the hiring manager who'd been so nice up until this point sent me an email asking to set up a time to speak. She called me and in less than two minutes explained that while I was qualified and liked by the interviewers, I just didn't seem excited enough for the role so they were going to go with someone else. I was incredibly shocked and honestly quite hurt by this. I was very excited - I expressed this repeatedly whenever they asked me why I wanted to work there (which had to be at least 5 times). I applied for not one, but two jobs for them in the span of 5 weeks give or take. I talked to 6 people from the company, went through round after round of interviews, and yet, that's not enough to seem "excited" for the role. Also, why couldn't that have been put in an email? Seems cruel to set up a time to talk only to get told "no" in 90 seconds. Other reviews hit the nail on the head. My impression of this process was that it was unnecessarily pretentious. The atmosphere is very greek life-esque (one of my interviewers even talked about her sorority during the interview) and one that seems to place a higher value on culture and appearances than experience and capability. If culture is that important to them, then more power to them. But my values did not end up aligning with ezCater's, therefore it's for the best that I did not get offered the position.