They ask if you were dealing with a difficult customer how would you handle it and tell me about a past experience when you suggested something to a company to make it better
1
Offerta accettata
Esperienza negativa
Colloquio facile
Candidatura
Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso lululemon (San Antonio, TX) nel mese di ago 2022
Colloquio
It was a group interview over zoom comprising of 6 questions in regards to customer relations and how an escalated case is to be handled. This process was easy, but the turn around time took two months before an offer was extended.
Domande di colloquio [1]
Domanda 1
Tell about a time where you had an upset customer & how you handled the situation?
Ho sostenuto un colloquio presso lululemon (Mississauga, ON)
Colloquio
The interview was a very simple process. Amazing group interview and than individual, staff was very nice, asked more questions about yourself. It was a pleasure Pros: Nice, easy, smooth Cons: LONG PROCESS
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso lululemon
Colloquio
I believe there was a phone interview. There was also a group interview involved that you came in person for and they asked questions to the group and you could jump in to answer at any point. Then got request for availability shortly after the interview
Domande di colloquio [1]
Domanda 1
Tell us about your best customer service experience