Would not recommend! - Recensione dipendente - Customer Service Representative presso ADT

2,0
18 gen 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Business/causal dress code is the only pro I can think of.

Svantaggi

Way to much focus on metrics to the point that it causes many employees to become overwhelmed. Also, many employees aren't doing what's best for customers because of unreasonable expectations by management to meet "the numbers." Some managers turn a blind eye to how they meet the numbers so long as they're met.

avatar
Risposta di ADT
8y
Thank you for writing your review. Our ADT employees are very valuable to us, and we're always looking to make improvements as a company and as an employer. To help ensure personal and professional success, we do recommend open communication with your direct manager.

Esplora altre recensioni su ADT

5,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Svantaggi

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

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Risposta di ADT
3d
We appreciate you taking the time to share your experience as a Sales Training Manager in Indianapolis, Indiana. It’s great to hear you’ve found value in the benefits, flexibility, and overall culture, as well as the collaboration across teams. We’re proud to foster an environment where people feel supported and empowered to grow. Thank you for the impact you’re making to help shape the future at ADT.
5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Svantaggi

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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