Can be a extremely stressful job depending upon the Management team. - Recensione dipendente - Inbound Customer Service Representative presso ADT

2,0
6 apr 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I Loved the paid time off and opportunities for Flex time. Some of the Supervisors were great to work with.

Svantaggi

Unhappy Customers make the job harder. Strict policies about call handling time and hold time creates undo stress on customers and representatives.

Esplora altre recensioni su ADT

5,0
24 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance People Trust

Svantaggi

Mid pay Highly agile company can create lots of necessary changes

5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Svantaggi

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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