Overall its a decent job - Recensione dipendente - Customer Care Representative presso ADT

3,0
2 mar 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of vacation time and generous sick (unplanned) time. Cafe on site with great food and really inexpensive. Has insurance, 401K, education reimbursement program and more... Supervisors care about people. Training is sufficient if the processes would stop changing. Great product and the job feels important.

Svantaggi

Not much in the way of recognition. No where to go that is "up". Almost all moves are basically lateral, unless moving to supervisor. The "company" doesn't care about people. Culture has declined severly over the last year. Confusing changing structure, processes and policies.

Esplora altre recensioni su ADT

5,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Svantaggi

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

avatar
Risposta di ADT
1d
We appreciate you taking the time to share your experience as a Sales Training Manager in Indianapolis, Indiana. It’s great to hear you’ve found value in the benefits, flexibility, and overall culture, as well as the collaboration across teams. We’re proud to foster an environment where people feel supported and empowered to grow. Thank you for the impact you’re making to help shape the future at ADT.
5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Svantaggi

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

Vedi recensioni per: Utile|Valutazione|Data|Tutto