Very Good, but... - Recensione dipendente - Field Support Center Tech Support 1+ presso ADT

4,0
10 mag 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Plenty of Training and opportunity for advance, decent pay, Work gets easier with time, Very Flexible.

Svantaggi

Company needs to step up with their systems, they cannot expect to cover all of the US and Canada, when systems go down weekly, slowing down the whole process. Not a major issue as someone that worked for an IT department before, I understand that bugs and things of that nature happen, but ADT needs a little more quality in order to exceed expectations.

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5,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Svantaggi

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

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Risposta di ADT
1d
We appreciate you taking the time to share your experience as a Sales Training Manager in Indianapolis, Indiana. It’s great to hear you’ve found value in the benefits, flexibility, and overall culture, as well as the collaboration across teams. We’re proud to foster an environment where people feel supported and empowered to grow. Thank you for the impact you’re making to help shape the future at ADT.
5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Svantaggi

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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