ADT appears to have been successful by default - Recensione dipendente - Residential Sales Representative presso ADT

1,0
19 giu 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I worked in Sales. By the time I left there were no perks. I worked there for 5 years and each year they took away more perks, lowered commissions and increased job duties.

Svantaggi

No communication or cohesion between departments. They all pass the buck. Nobody within, especially managment, takes responsibility or goes the extra mile to help a customer. Customers ultimately suffer by doing business with this company. Billing is 99% sure to be messed up to the point where customers are blowing your phone up at all hours of the night because nobody in ADT will help them. Even the billing department tells customers to call their sales people even when it's billing dept's fault. So incredibly micro-managed.

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5,0
24 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance People Trust

Svantaggi

Mid pay Highly agile company can create lots of necessary changes

5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Svantaggi

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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