Fast paced, busy work with 1000 different things to learn - Recensione dipendente - Virtual Support Specialist presso ADT

3,0
10 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, ok pay, 7 weeks of training, managers are friendly and there is usually always someone there to help.

Svantaggi

They keep you busy all the time taking back to back cases with 3 minutes in-between, no time for anything else but make outbound calls. They have promotions and shift changes but you have to meet crazy metrics that are for the most part of your control. They make you learn 100 different things such as motion sensors, smoke alarms, cameras, smart hubs, garage controllers, smart door locks, routers, you name it, you support it.

Esplora altre recensioni su ADT

5,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Svantaggi

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

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Risposta di ADT
1d
We appreciate you taking the time to share your experience as a Sales Training Manager in Indianapolis, Indiana. It’s great to hear you’ve found value in the benefits, flexibility, and overall culture, as well as the collaboration across teams. We’re proud to foster an environment where people feel supported and empowered to grow. Thank you for the impact you’re making to help shape the future at ADT.
5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Svantaggi

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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