Great Job - Recensione dipendente - Dipendente anonimo presso ADT

5,0
6 ago 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's a good job, I've been here 6 years. Yearly pay raises and competitive pay for call center jobs on the same level. I like my department. Plenty of room to move around and find a department you feel most suits you. Really cool about pregnancy leave and making sure you feel comfortable hopping back on the floor when you come back. I was able to sit with another agent to get a feel for things again.

Svantaggi

Can be stressful depending on the alarm, however leadership always checks in on you to make sure you're okay. I did prefer the 40 rolling hours absent policy, the new one is kind of hard to remember. I don't typically out though so it's never been an issue.

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5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There is a lot of diversity. I love the team I am on. My manager is amazing and helps me improve myself with the company. We have different types of Bergs that I am part of the disabilities. Love to meet different people in the company that I would not have met before.

Svantaggi

Customers can be very nasty at times, but with a kind word on your side can make a difference.

5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Svantaggi

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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