AHEAD is a total train wreck. They bank their success on merging and acquiring other MSPs. In the almost two years I worked at AHEAD, I had about 4-5 different supervisors. They were constantly laying off staff due to the M&A’s. They claimed it was due to overlapping functions and roles but in reality they had no control over the org after acquiring 10+ orgs. The internal IT ops Is a joke. They had Ken as CIO who knew absolutely nothing about IT. He finally got canned after the last acquisitions CIO took his role. Grant the “CISO” was the root of all problems in IT ops. He hired a crew of friends/family members that has no business being in IT with zero knowledge or experience. Goals were centered around cyber security initiative but were executed in the absolutely worst order that caused multiple failed projects. The project managers were horrendous. They constantly laid off folks in the hundreds every quarter. They beat around the bush every town hall stating that there would likely not be more lay offs. Just to hear there were tons more the next quarter. I would not recommend working here at all. It’s a totally mess and your job will be uncertain the entire time.
