Horrible customer service, payroll is a mess - Recensione dipendente - Travel Physical Therapist presso AMN Healthcare

1,0
9 dic 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Travel, somewhat good money if payroll didn't mess up so much

Svantaggi

Horrible company values and leadership. AMN who is part of MedTravelers needs a lesson in customer relations and how to properly do payroll. Many, MANY of my fellow colleagues have complained about AMN and their payroll system. I even know of someone who was told to "use a calculator" when payroll messed up their time card via a "keying error." In the end she ended up owing AMN over $4,000 due to their mistakes (mind you this was from an assignment she had finished almost 8 months ago). The way they treated her and how they went about discussing this with her was not professional at all. This is one of many cons about working here. When you do have a customer support issue (like you will) get ready to be on hold for an hour or two. This is a corporation and their main concern is about the bottom dollar.

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Risposta di AMN Healthcare
11y
I am very sorry to hear about your experience. Med Travelers truly values our travelers and we strive to provide a positive and customer service-focused experience across every aspect of your assignment, including payroll. I would like to discuss your experience in more detail so that I can resolve it and ensure future clinicians do not have similar issues. I hope you will please contact me directly at David.Schmiesing@medtravelers.com or (469) 524-1506 x 5529. -David Schmiesing, Division Vice Present, Med Travelers

Esplora altre recensioni su AMN Healthcare

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My experience with AMN’s hiring and onboarding process has been truly best-in-class. Every interaction—from Talent Acquisition to leadership—was professional, thoughtful, responsive, and genuinely human. Communication was clear and timely, expectations were well managed, and I felt respected throughout the entire process. What stood out most was the people-centered culture. AMN doesn’t just talk about values—you can feel them in how they engage with candidates and new team members. The onboarding experience has been equally impressive: organized, welcoming, and intentional. I’m excited to be part of an organization that leads with both excellence and heart.

Svantaggi

None that I have encountered yet.

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Risposta di AMN Healthcare
1w
Thank you for taking the time to leave a review with us, we are so happy to hear about your positive experience with AMN Healthcare! Please reach out if you ever want to discuss your experience further, drew.trustwell@amnhealthcare.com. Drew Trustwell, Human Resources, AMN Healthcare
3,0
4 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

AMN Healthcare provided opportunities to work on meaningful projects that supported healthcare organizations across the country. Leadership encouraged collaboration, and I had the chance to work with talented colleagues from different departments. The company invested in professional development, offered flexibility, and promoted a culture focused on solving complex problems while improving the healthcare experience for clients and clinicians.

Svantaggi

Like many large organizations, priorities could shift quickly, making it challenging to balance competing initiatives. Communication between departments could sometimes be improved, and decision-making occasionally took longer than expected because of the size of the organization.

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Risposta di AMN Healthcare
19h
Thank you so much for taking the time to leave us a review, we are happy to hear about your positive experience while working with us. If you would like to discuss your feedback regarding communication and leadership please feel free to contact me at drew.trustwell@amnhealthcare.com and share your thoughts on how we can improve. Drew Trustwell, Human Resources, AMN Healthcare
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