Vantaggi
Actually helping the clients who were ignored before I was hired there. Many clients had fallen through the cracks because their former workers were overworked or just didn't care.
Svantaggi
Horrible management. Told lies during the interview and first few days on the job to make me think I was able to grow my career there, but ultimately wasn't as NONE of those things panned out or were even true. Overworked, numbers driven, care more about billing Medicaid than helping their clients, managers working against you borderline abuse as many times upper management were screaming at lower level employees for every little thing. No training or manual and rules/protocol constantly changed, sometimes in the same day! Getting two or three different answers from different managers for the same question causing you to ALWAYS BE DOING THE WRONG THING AND GETTING REPRIMANDED FOR IT BECAUSE THERE NEVER WAS A "RIGHT" WAY OFFICIALLY DECIDED ON! Being fired for spending more time helping the clients individually than just working on their assembly line of billing...Upper management are intimidated by intelligence and "smart" employees that they subsequently bully, label as "pretentious", and then fire them for knowing more/having a higher degree/obtaining growth in their career. IF I COULD GIVE NO STARS FOR THIS COMPANY ON EVERY RATING I WOULD!!!