Tele Sales - Recensione dipendente - Dipendente anonimo presso Accor

1,0
28 feb 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

In the first week of training you get to play games, have fun and it is a really positive environment. The employees are really nice and the hours are flexible.

Svantaggi

There is sooo much wrong with the company. Firstly the positive environment vanishes within the first few weeks and you realize it was all fake. Secondly they said we could get all the training we needed but I feel they don't teach you enough. Thirdly you need to be really pushy and have really thick skin to be able to sell and do well. While I was there in a month and a half they hired 30 people so the turn over rate is very high which is to be expected with this type of job but I gave it a shot anyway. Also trying to sell to people who don't want/wont use the membership is hard.

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5,0
15 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Dear Hiring Manager, I am writing to express my interest in the [*FoodandBeverageoperationsManager*]. With over 25 years in the luxury hospitality sector, I understand the importance of enhancing guest satisfaction while maintaining brand standards. Your commitment to unparalleled guest experiences aligns closely with my own ethos of driving team excellence. At the Petra Marriott Hotel, I increased banquet revenue by 25% through strategic upselling and forming lucrative event partnerships. This accomplishment was not just the result of revenue-driven techniques but also by implementing rigorous employee training programs aimed at refining service standards and enhancing guest experiences. By fostering a culture of continual improvement, I was able to improve guest satisfaction scores by 15%, a testament to my ability to align team actions with company vision. These strategic initiatives were complemented by cost reduction strategies, which saw a 30% decrease in supply expenditure through renegotiated vendor contracts, emphasizing fiscal responsibility combined with operational excellence. I look forward to the opportunity to discuss how my experience and strategic vision can contribute to furthering your objectives. Thank you for considering my application. I am eager to talk with you about how we can work together to continue elevating guest satisfaction and operational outcomes. Sincerely, Thaer Hilalat

Svantaggi

Experience FB at event,budget, planning

1
avatar
Risposta di Accor
1y
Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor Talent & Culture
3,0
29 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Absolute trust in your work, great leaders

Svantaggi

Sales and Mkt department difficult to comunicate

avatar
Risposta di Accor
8mo
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture
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