Good learning experience terrible work environment - Recensione dipendente - Department Manager presso Ace Hardware

1,0
4 ott 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are numerous opportunities to learn new things. With over 30,000 products in most stores, there are plenty of opportunities for self-motivated individuals to acquire unique, valuable skills. Also, given the inherently diverse clientele who frequent hardware stores, expect to learn a lot about customer service. Meaningful interactions with customers often develop into workplace friendships, with many customers being familiar on a first-name basis.

Svantaggi

Horrible pay. Long hours. Inept management at many locations. Given that the company is franchise based, it can be very hit or miss regarding the quality of coworkers and managers. At the location I worked at, almost no one received raises, and even those with 30+ years of experience seldom earned more than $10 per hour. Additionally, expect zero opportunities for advancement. Once you are in a role, you will stay there until you are dead or quit.

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5,0
17 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good place to work

Svantaggi

None at all very nice place

1,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are not too many.

Svantaggi

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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