4,0
18 feb 2020
Dipendente attuale, più di 3 anni
Vienna, VA
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Collaborative work place; Plenty of documentation provided for troubleshooting; Financial assistance provided for continuing education;
Svantaggi
Management can be particular about documentation included in tickets; Lack of communication between help desk and Tier 2 can get frustrating;