Highly Recommend, but going through growing pains - Recensione dipendente - Customer Success Manager presso ActivTrak

4,0
1 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Company Culture, Awesome Solution, Amazing Colleagues, and Remote work

Svantaggi

There has been some new leadership in the org and unfortunately, they don't seem to have any sort of onboarding or coaching. As a result, there's a lower morale on the team because their new leaders seem extremely stressed out and pass that along to the direct reports. Its unfortunate that it began to turn a little micromanage-y in the last few months I was there. I hope that this is a temporary situation due to how many changes the CS team is undergoing.

Esplora altre recensioni su ActivTrak

5,0
31 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great market fit and good processes

Svantaggi

Management can be political and play favorites

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent product for the time being and led by a great CEO

Svantaggi

The CCO’s lack of SaaS experience and operations background is highly visible and damaging to the company. Without a leadership restructure at the top, we will continue to sink. The current focus on vanity projects does not fix the underlying issues in the CS organization; it simply distracts from the clear employee feedback on this platform

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