From Customer Service to just plain old Service... - Recensione dipendente - Store Manager presso Advance Auto Parts

2,0
1 nov 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Great store level employees. -Ten years ago, had very knowledgeable employees, and paid fairly well. -The years before the Discount Auto merger, were fun and fulfilling

Svantaggi

- Company has completely lost its way. Are you a service station or not? - All the "Free Services" have actually degraded the level of customer service. - Instead of working with the local garages and service stations to increase their businesses, Advance utilizes untrained, minimum wage employees to work on customer's cars for free. - "Why am I outside, lying in a filthy parking lot under a customer's car at 9PM on a tuesday night in late January?"...

Esplora altre recensioni su Advance Auto Parts

5,0
23 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of schedule flexibility

Svantaggi

There is a lot of favoritism/bad management, especially in the DC that I work in. (DC-41)

4,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It’s a pretty easy job, very fun people to work with. Hours as a driver are pretty consistent.

Svantaggi

The pay isn’t great. It would be nice if the drivers were making at least $17 or $18 an hour. Also benefits don’t extend to health insurance only dental and vision if you are only considered part-time. Anybody that isn’t the GM, CPP, and RPP are considered part-time, regardless of the hours you get.

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