Vantaggi
Interview was really informal, you will feel at ease. Good training provided at beginning, people are always friendly and helpful. As long as I know, you can forward your career in a couple of years, and it actually is a great place to work if you are in the Customer Experience office. Nothing to share with other call centers, here there is a great effort to let people feel at ease. There are benefits as food and drinks and they are located in the City Center in Dublin (I obviously am talking of their Irish offices ;)) Great exchange of cultures and met a lot of new friends.
Svantaggi
Well, the business is growing a lot, so if you are associate to a Customer related job, you'll have to work shifts (they do not include late night, though!).