Onsite Technician / Call Center Representative - Recensione dipendente - Dipendente anonimo presso Airwave Networks

2,0
1 mar 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Learned a lot about internet outages. Learned how to install a cable box. Learned how to fix satellite TV. Learned a lot of technical things basically.

Svantaggi

Everything is over Skype or over the phone when it comes to speaking with management. You have to basically teach yourself things. Training for being a call center representative is over the phone. You don't have trials during the training besides role playing which made it hard when I was on my own.

Esplora altre recensioni su Airwave Networks

3,0
4 set 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The environment is great. Family feel even though we work remotely. Get to work from home and set our own schedule really. If we cant work one day our manager lets us make up the hours on another day.

Svantaggi

The pay. Pay is lacking. Unfortunately $10 an hour is not cutting it when the average tech support representative makes about $15 an hour, remotely. You dont get paid for the time in the beginning of your shift when you start your computer and wait for systems to load. While other companies pay you during that time if you were to walk into a call center and start your systems and even remote call centers.

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